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Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 31178
Experience:  Over 20 years of consulting to the IT industry
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I'm trying to remove a "sample" watermark from a docum

Customer Question

Hi- I'm trying to remove a "sample" watermark from a document.
Submitted: 1 year ago.
Category: Computer
Customer: replied 1 year ago.
I uploaded the document- thanks.
Expert:  Richard replied 1 year ago.
Hi there and welcomeDo you have the password ***** allow editing of the file?
Customer: replied 1 year ago.
Hi- no I unfortunately do not have the password.
Expert:  Richard replied 1 year ago.
ok, its not possible then to even edit the file sorry. If you had the password ***** can be done, the best that we can do is to put the text into a word document and then you need to re-arrange the text as you wish, recreating most of the file. You can do that by selecting all the text, pressing CTRL + C and then opening a word document and pressing CTRL + VBut you will lose the formatting.Else if you can get the password, I can then just remove the watermark for youIf you have any problems, or would like any additional information or assistance, please do not hesitate to let me know. Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated. Thank you
Customer: replied 1 year ago.
Can I request a refund? I am not willing to pay $36 if you are unable to assist- thank you.
Expert:  Richard replied 1 year ago.
sure, you get one here http://ww2.justanswer.com/help/how-can-i-request-refund