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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Att telling me AOL has put a hold on my incoming mail, and

Customer Question

Att telling me AOL has put a hold on my incoming mail, and when I went deeper it shows viruses which I guess prompted the hold. Now they are saying it will cost me 250.00 under efix to get someone to fix now.... But I pay mcafee 99.00 a year to protect my account. I think all this trouble started when trying to convert all my accounts to uverse while I wasn't home.... The tech have me a new number and just threw away my home pots number. Now nothing working on mail or computer cuz has new # ***** home phone doesn't even work! I just want my mail?!?!?
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
When did the problem start?
May I start a remote session so I can take a look at the problem and solve it for you now?
Please reply using the box below.
Regards,
Martin