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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My computer is telling me it can't load my profile when I log

Customer Question

My computer is telling me it can't load my profile when I log in,and will not let me do anything. Is there a way to restore it?
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. What's the model of your computer? Can you please confirm it has windows vista (or another windows version)?
Can you please provide the exact full error message?
Is there another account on the computer that lets you log in?
When you are available, please reply back at the box below to continue. Thank you,

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