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Russell H.
Russell H., Computer Systems Expert
Category: Computer
Satisfied Customers: 9526
Experience:  13+ years experience
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I had pandora until just recently. It just quit. Itriedto

Customer Question

I had pandora until just recently. It just quit. Itriedto get help from Samsung it didn't help I have on my screen your e mail address with the activation code. When I press activate nothing happens It just says invalid code. What do I do?
Submitted: 1 year ago.
Category: Computer
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
You will need a computer, as well as (I presume) a Smart TV.
On the smart TV, launch the Pandora app, and an activation code should show up on the TV screen.
Then go to the computer. Bring up this web page in Internet Explorer (or other web browser program):
http://www.pandora.com/samsung
and enter the activation code there. Then log in with your Pandora account, and that should activate Pandora access on your Smart TV.
At what stage of this, is there a problem?
Be sure you are entering the code with regard to
ALL CAPS
characters being entered as such, as opposed to
all lower case
characters being entered as such, also.
Let me know how it turns out, please. Thanks.