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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I need the code of my refurbished. Dell laptop Ive spoke to

Customer Question

I need the code of my refurbished. Dell laptop Ive spoke to dell and they refered me back to the people I bought it from. Please help me my name MARY ESPARZA INVOICE#030095473 CUST#008744096 I HAVE BEEN ORDERING FROM YOU FOR WHILE AND HAVE ADERTISED A FEW GREAT IDEAMS TO MY FRIENDS & FAMILY ALL i require is the code. $376.17 and need your assistance. Sincerely. Mary Esparzs. Can yoi hel
help
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.
Hi, My name is ***** ***** i will be assisting you
Please let me know that are they asking you about the service tag or express service code or something else
Customer: replied 1 year ago.
The people at Dell say that the people I bought this laptop from would have the code administrstion or system code I csn not get on or into my computer csn you help mem? i have already pd over $376, and I need this code
Expert:  Michelle replied 1 year ago.
when you turn on your laptop, does it ask you for a password ***** after the dell logo
also let me know on the bottom panel of the laptop, do you see a 5 to 7 digit alpha numeric code with service tag mentioned against it
Customer: replied 1 year ago.
If you can not What path or options are there. Computers are nee to me. Service
Customer: replied 1 year ago.
Express Service code #17114150989
Expert:  Michelle replied 1 year ago.
i will be able to tell the options only once you let me know the below details
when you turn on your laptop, does it ask you for a password ***** after the dell logo
also restart laptop and tap the f2 key on the dell logo..let me know if you are able to reach the bios screen or not

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