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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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This Annabel Estrada I got my service with y'all my number

Customer Question

This Annabel Estrada I got my service with y'all my number is(###) ###-####is been desconect I pay my phone bill on the 6/27/15 this my pass word 8778
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
can you please explain the problem a bit in detail, if this comes under my expertise i will definitely help you fix it.
Customer: replied 1 year ago.
My service is desconet why if I already pay my bill my #9033942050 pass word 8778
Expert:  Michelle replied 1 year ago.
please tell me the details of the service which is disconnected.
Customer: replied 1 year ago.
I pay my bill so wanna know why is desconect
Customer: replied 1 year ago.
I really need my service connected
Customer: replied 1 year ago.
I want to know why my service is desconecte when I pay my bill
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Help via Email or Text Message. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Michelle replied 1 year ago.
please let me know what service are you talking about, is it you phone, tv, internet or something else.
Customer: replied 1 year ago.
The service is desconect is my phone sevice
Expert:  Michelle replied 1 year ago.
from which service provider you have subscribed for the phone connection
Customer: replied 1 year ago.
Cellular one company
Expert:  Michelle replied 1 year ago.
please confirm your zip code
Customer: replied 1 year ago.
75801
Expert:  Michelle replied 1 year ago.
we would have to signupon your cellular one account and then check the customer support options
i can walk you through the process through remote access
for the same follow the below steps
please open the website www.teamviewer.com
in the page that opens click on start full version
it will download a file teamviewer exe
click on the file to open\run it
once its installed, the temviewer window will open
let me know the id and password ***** on left side of the window