How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 31232
Experience:  Over 20 years of consulting to the IT industry
32989067
Type Your Computer Question Here...
Richard is online now
A new question is answered every 9 seconds

My phone is working ok but I owe money I went over the time

Customer Question

my phone is working ok but I owe money I went over the time june 6th or the 11th garnwt
Submitted: 1 year ago.
Category: Computer
Customer: replied 1 year ago.
can I use the phone to make calls garnet
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
can I talk to some one I,m new at this or just SLOW THANK you
Expert:  Richard replied 1 year ago.
Thanks for your question. My name is ***** ***** I look forward to assisting you.
Can you tell me please exactly which company you wish to call?
Thank you
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed. is my bill paid and how much is it for renew for magic jack
Expert:  Richard replied 1 year ago.
Thanks
TO renew your Magicjack, you need to do the following please
Go to the link
http;//my.magicjack.com
Sign in with your email and password ***** Magicjack
Click on "Customer Care" and choose "Extend Your License."
Choose your renewal term. You can renew your license for one year, three years or five years.
Enter your credit card information, including your billing address and zip code, to complete your renewal.
This then completes the renewal
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please
Customer: replied 1 year ago.
I do not want to have this service I ,m trying to pay my magic jack bill thank you
I gave you my visa card number by mistake I thought I was talking to magic jack
thanks
Expert:  Richard replied 1 year ago.
ok, but to pay the bill you follow the instructions I provided.
Let me know if you need anything else.
Thank you
Customer: replied 1 year ago.
hi RICHARD is my visa card being chard for any thing thanksGARNET
Expert:  Richard replied 1 year ago.
yes, for using this service
If you want a refund you need to go to the below address
http://ww2.justanswer.com/help/how-can-i-request-refund
Customer: replied 1 year ago.
WHAT address and I don't not see it thanks
Expert:  Richard replied 1 year ago.
http://ww2.justanswer.com/help/how-can-i-request-refund