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Shefin
Shefin, Computer Support Specialist
Category: Computer
Satisfied Customers: 4922
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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Hard Drive is dead on Depp machine with OEM Windows 8.1. Key

Customer Question

Hard Drive is dead on Depp machine with OEM Windows 8.1. Key stored in BIOs What can I do to install new hard drive using existing key?
Submitted: 1 year ago.
Category: Computer
Expert:  Shefin replied 1 year ago.
Hello!
Thank you for your question. I amCustomerand I look forward to helping you with your issue today.
Please be informed that, you will not be able to use the Windows key with another Windows disc. You have to get a recovery disc from the computer manufacturer to install on your computer. Please let me know the manufacturer, so that I can help you with ordering a copy of recovery disc for your computer.
If you have any questions, please be back and let me know.
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