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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 16030
Experience:  5 years as Network Admin, 10+ years of IT support
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Is phone number(###) ###-####active

Customer Question

Is phone number(###) ###-####active
Submitted: 1 year ago.
Category: Computer
Expert:  Josh replied 1 year ago.
Hi! What do you mean by "locked"?
Customer: replied 1 year ago.
A code for privacy when phone is not in use. I usually slide my finger over the dots to unlock it but it's not working. I have several disabilities and this is my only phone.
Expert:  Josh replied 1 year ago.
Please press and hold down the POWER BUTTON for a full 20 seconds without letting go. After the phone restarts, try unlocking it again.
Expert:  Josh replied 1 year ago.
Hi, Please press and hold down the POWER BUTTON for a full 20 seconds without letting go. After the phone restarts, try unlocking it again.