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Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Just bought a Seagate 1TB HD from the Prescott store. Trying

Customer Question

Just bought a Seagate 1TB HD from the Prescott store. Trying to move all files, including operating system to new HD. Thought I could use available software but the new HD does not appear in the "My Computer" screen. May need to format but I can't do anything until I can see it on that screen. I think????
Submitted: 1 year ago.
Category: Computer
Expert:  Charles A. Roberts replied 1 year ago.
Hello, my name is***** will do whatever I possibly can to help answer your questions. Just to verify you have the sata cable connected to the machine and the power connector connected correct? Have you also restarted the machine to make sure it mounts.
Customer: replied 1 year ago.
Yes, I have checked those cables and I am on the machine as we type.
Expert:  Charles A. Roberts replied 1 year ago.
OK click on start then control panel go into system and security and locate administrator tools let me know once you are there.