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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 4676
Experience:  B.Sc. Computer Science with Honors
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I have purcse ibook .. but after 6 month its not working. So plz help me..what to do.

Customer Question

Hi...i have purcse ibook .. but after 6 month its not working. So plz help me..what to do. thnks
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
I am sorry to hear that you are facing problem with your ibook, i will try my best to resolve the problem at the earliest.
let me know the problem a bit more in detail.
Customer: replied 1 year ago.
Ibook cannot working. So what can be done
Expert:  Michelle replied 1 year ago.
are you able to power it on.
Customer: replied 1 year ago.
hello,hello.....
Expert:  Michelle replied 1 year ago.
does the ibook power on when you push the power button.
Customer: replied 1 year ago.
its a 7 inch ibook open only my computer and recycle bin there is no more gorgeous are there on the screen
Customer: replied 1 year ago.
the company has given only 6 month warranty after that my iphone is not working so what can be done to open the I book so please reply me
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from yo. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Michelle replied 1 year ago.
follow the steps
push and hold down the power button for 40 seconds it will shut the ibook
wait for 3 mins and turn it on let me know how it goes.
Customer: replied 1 year ago.
ok, i am trying...
Expert:  Michelle replied 1 year ago.
let me know how it goes.
Customer: replied 1 year ago.
not nothing ..was the same process loading image is coming first and then on the screen my computer and recycle bin
Customer: replied 1 year ago.
hello"are you in work..
Expert:  Michelle replied 1 year ago.
this issue might occur due to a corruption in the iBook app
we would have to uninstall and reinstall the app
please follow the below steps
Open folder where iBook app is installed.
Select the app and tab on Delete.
iBook app will delete after doing so.
Now connect your iPhone with the internet.
Download new latest version of iBook app.
Install that app into your iPhone.
Now use iBook app.
let me know how it goes
Customer: replied 1 year ago.
CAN U HELP ABOUT MY NETBOOK

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