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Andy
Andy, Computer Consultant
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I've purchased a WD "MY BOOK". SS usb will not connect with

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I've purchased a WD "MY BOOK". SS usb will not connect with "MY BOOK"
Submitted: 1 year ago.
Category: Computer
Expert:  John T. F. replied 1 year ago.
Hello! My name is***** will work diligently to provide accurate advice and information.
Can you tell me the exact version of OS X you are currently running, please?
Click the Apple logo in the menu bar at the top left of the screen
Select "About This Mac"
In the window that opens, look for the "Version" information. Please let me know what it says.
Next, look for the serial number on that same page and supply it as well (Note: If you are running OS X 10.9 or earlier you may need to repeatedly click on the word "Version" until it says "Serial Number”).
Thanks,
John

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