How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Remind me of my account

Customer Question

remind me of my account
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Did you create a skype account previously?
At the sign in page, do you see any option?
When you are available, please reply back at the box below to continue. Thank you,
Expert:  Viet - Computer Tech replied 1 year ago.
Please accept the remote support offer, then please click on the website below in order to connect with me remotely, then I will fix your Skype issue directly on your computer together with you:
http://www.justanswer.com/remotedesktop/join.aspx?Session=fa1941f4-9ea8-4983-82a8-916d5933d008
Or click on the website below:
http://tinyurl.com/o7jyrgx
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know.
When you are available, please reply back at the box below on this web page only. Thank you.
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from yo. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Viet - Computer Tech replied 1 year ago.
I do live online support. Can I connect remotely to your computer, so I can fix the issue directly on your computer together with you?
When you are available, please reply back at the box below to continue. Thank you,