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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9532
Experience:  Computer Technician
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Chngd phone not able to enter acct andpass word

Customer Question

chngd phone not able to enter acct andpass word
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
Is that account I'd and password Google or apple?
Customer: replied 1 year ago.
Yahoo
Expert:  Randy Computer Tech replied 1 year ago.
Okay, thank you. Are you able to sign in to yahoo on a computer?
Customer: replied 1 year ago.
I ge. No e
Customer: replied 1 year ago.
Can't get into email
Customer: replied 1 year ago.
Will not accept name orpassword
Expert:  Randy Computer Tech replied 1 year ago.
That sounds like the account may have been deleted when you changed phones.
Go to
https://edit.yahoo.com/forgotroot/ on your computer, and try all three options to reset the account.

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