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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9523
Experience:  Computer Technician
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Can't log into Google on landline .

Customer Question

Can't log into Google on landline . XXX XXX XXXX
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
Try this first please>
Restart the Router & Internet Modem
1. Shut down the computer.
2. Switch off the modem followed by the router and also unplug their power cables.
3. Wait for 30 seconds.
4. Plug the power cords back into the modem and the router but don’t switch them on yet.
5. First turn on your modem and wait for it to initialize(let the lights become stable).
6. Then switch on the router and let the blinking lights stabilize.
7. Now turn on your computer
Customer: replied 1 year ago.
I logged in but no response yet.
Expert:  Randy Computer Tech replied 1 year ago.
okay, what is the name of your internet provider please?
Customer: replied 1 year ago.
SBC global
Customer: replied 1 year ago.
I can reset my login with them if needed without calling
Expert:  Randy Computer Tech replied 1 year ago.
okay, try that next please.
Customer: replied 1 year ago.
Shows connected
Expert:  Randy Computer Tech replied 1 year ago.
okay, is it working now?