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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 4965
Experience:  B.Sc. Computer Science with Honors
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I am having problems loading up Chrome. I get a message that

Customer Question

I am having problems loading up Chrome. I get a message that there is a process promlem
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
Uninstall chrome from add remove programs in the control panel and reboot the computer once chrome is removed.
Download and install a fresh copy of chrome and you will be all set to go.
There is an optional Remote Connect Service - Quick Resolution
If you Would like me to remote connect to your computer and fix the issue - The remote service will be an additional service which will allow me directly work on the problem and can be fixed quickly, you can sit back and watch your screen while i fix it for you. Let me know if you need the additional service or else we can continue with the service you have already opted for.

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