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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am having a problem with my Gateway NV 52L06u Series laptop.

Customer Question

I am having a problem with my Gateway NV 52L06u Series laptop. The button to turn it on will no longer work. I took it to a tech company, thinking it might be an easy fix but they said I needed to buy the total half of the computer since it was all 1 piece and that was going to cost appx $250..now they can't find the part because the button is on the upper Left side and most of the others one are on the right..What can I do. I had a 2 year contract when I bought it but that was 10/02/12., naturally....can you help me?
Thanks
Karen LeVan(###) ###-####
Submitted: 1 year ago.
Category: Computer
Expert:  Dustin replied 1 year ago.
Welcome, my name is ***** ***** I will assist you today!
When you say the power button wont turn it on. That could be a number of issues. Before I suggest anything, would you mind running through a few isolation steps with me, so I can verify the root issue. And then we can discuss repairs?
If you wouldnt mind, first question.
If you plug the computer into its power adapter, and plug that into the wall.
What LED lights light up, and do they blink, and what color are they?