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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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My wife established a password ***** her "user" with

Customer Question

Hi,
My wife established a password ***** her "user" with the computer. She has forgotten
her password. She uses her laptop primarily. I use the desktop primarily. Periodically
the following message pops up on my monitor. "User Account Control and below this are
the words "Do you want to allow the following program changes to this computer"
With out this password, I can't do any updates, etc. Can you help?
Gary
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
My name is Jason. I look forward to helping you today.
I can see that you may need a little bit of extra help.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Thank you,
Jason