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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I have already Mcafee security card I don"t know how to install

Customer Question

I have already Mcafee security card I don"t know how to install and how to use
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.
I'm sorry about the issue. Does it give any instruction?
Do you have windows xp, vista, or 7, or 8?
When you are available, please reply back at the box below to continue. Thank you,
Expert:  Michelle replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
do you have the Mcafee Internet Security Ecard
Customer: replied 1 year ago.
Yea I have it
Customer: replied 1 year ago.
I have window 8
Expert:  Michelle replied 1 year ago.
copy and paste the link given below install teamviewer a remote tool and let me know the tamviewer id and password ***** i will be able to remote conenct and install Mcafee for you.
www.teamviewer.com
Customer: replied 1 year ago.
Ok Iam at work I will be install when I arriving home.
Expert:  Michelle replied 1 year ago.
how long you will be at home from now so that i could be online same time.
Customer: replied 1 year ago.
4pm
Expert:  Michelle replied 1 year ago.
What is the time right now in your area.
Customer: replied 1 year ago.
8:15am
Customer: replied 1 year ago.
Any way can I cancel that
Expert:  Michelle replied 1 year ago.
It will be midnight for me as i am on the other part of the world.
I will give you the steps now it easy and simple all you have to do is follow the steps i will give and if you find any problem you can reply back and i will get in touch again.
All i want to know is you have purchased Mcafee antivirus software and you have that on a disk correct.
Expert:  Michelle replied 1 year ago.
you which to cancel what?
Customer: replied 1 year ago.
I have charge 35 dollar from my bank account
Expert:  Michelle replied 1 year ago.
this is www.justanswer.com service and you have posted your question here which is a paid support. I hope you know that justanswer is a premium tech support online.
Customer: replied 1 year ago.
Allri
Customer: replied 1 year ago.
Alright
Expert:  Michelle replied 1 year ago.
remote assistance is an additional charge however i am not charging you for remote assistance let me know when you are online home i will install mcafee and secure your computer.