How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

Can I talk with a human being? or do we just type back and

Customer Question

Can I talk with a human being? or do we just type back and forth. If so it won't work for me. I need someone to take control of my computer - Adobe photoshop 13 and 10. They stop working in the middle of forming a photo album and then I loose the album never to be seen again
Submitted: 1 year ago.
Category: Computer
Expert:  Michael Hannigan replied 1 year ago.
Hello. My name is***** can help you with your question. We have several options. Most of the time we chat here, but I do have the ability to provide additional services including remote control of your computer. And I'd be happy to help you with this. I will provide you with an additional services offer for the remote control time just additional help and I can give you a link to connect we can do it any time that's convenient for you.
Customer: replied 1 year ago.
test
Expert:  Michael Hannigan replied 1 year ago.
What are you testing? I am able to see your replies. You should have the offer for remote desktop.
Expert:  Michael Hannigan replied 1 year ago.
I just need you to authorize it so we can set a time.