How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
16465236
Type Your Computer Question Here...
Andy is online now
A new question is answered every 9 seconds

I can't get into my computer, because of a password *****

Customer Question

I can't get into my computer, because of a password ***** How do I reset my password ***** there is nothing but a password ***** on the screen. I tapped and pointed all over the screen, and I still can't get in. I do I correct this problem. There is 8.1 windows installed, and I can't access that.
Submitted: 1 year ago.
Category: Computer
Expert:  James K. replied 1 year ago.
Hello
My name is James
Welcome to Just Answer
do you have email account as your user for windows 8
Customer: replied 1 year ago.
***@******.***
Expert:  James K. replied 1 year ago.
Ok
if you go to hotmail.com
can you log into the account
>?
Customer: replied 1 year ago.
No
Expert:  James K. replied 1 year ago.
this is the issue we need to reset the password
do you have accses to phone ending 95~?
Customer: replied 1 year ago.
Yess
Expert:  James K. replied 1 year ago.
type the last 4 digit's of the phone number
Customer: replied 1 year ago.
9595
Expert:  James K. replied 1 year ago.
your about to get a code by text type it here

Related Computer Questions