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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Brand new computer (Lenovo G50) loaded with Windows 8.1:- the

Customer Question

brand new computer (Lenovo G50) loaded with Windows 8.1:- the Outlook program does not open or work at all. Have you got a solution?
Submitted: 1 year ago.
Category: Computer
Expert:  Martin replied 1 year ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
When was the last time it worked properly?
Do you get any errors?
What happened when you tried restoring to a previous time?
May I start a remote session that way I can take a closer look at the problem and fix it for you directly?
Regards,
Martin
Expert:  Christopher Love replied 1 year ago.
Hello, my name is Chris. I will try to help you with your Outlook problem. Usually, Outlook is installed either as a standalone mail program or a Web Link is provided to Outlook.com. Can you specify what setup you have? Do you just press mail from the Windows 8.1 titles?

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