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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 4536
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I seem to be having a lot of problems with Computer lately,now

Customer Question

I seem to be having a lot of problems with Computer lately,now it doesn't want to boot up. It says failure configuring windows updates, reverting changes. Do not turn off computer, it's been saying that for over half an hour. What can I do?
Submitted: 1 year ago.
Category: Computer
Expert:  Kamil Anwar replied 1 year ago.
Hello & Welcome to JustAnswer.
Have you tried restarting the computer?
Thanks
Customer: replied 1 year ago.

Yes, I did it a couple of times

Expert:  Kamil Anwar replied 1 year ago.
Can you restart in safe mode:
reboot computer and repeatedly tap f8 key
then choose safe mode with networking
Customer: replied 1 year ago.

Ok

Expert:  Kamil Anwar replied 1 year ago.
Let me know.
Customer: replied 1 year ago.

It gives same error message.

Expert:  Kamil Anwar replied 1 year ago.
Did you choose safe mode with networking?
Customer: replied 1 year ago.

Yes I tried safe mode and networking.

Expert:  Kamil Anwar replied 1 year ago.
Is there any external usb or anything else connected to your PC?
Customer: replied 1 year ago.

Yes, phone adapter and external piece to connect to Internet, I am trying system restore.

Expert:  Kamil Anwar replied 1 year ago.
System Restore may also work, but disconnect the phone adapter.
Customer: replied 1 year ago.

I had to try several restore points, but finally one took. , thank you

Expert:  Kamil Anwar replied 1 year ago.
You're Welcome, And, if you can take a second to rate my service that will be greatly appreciated. Thanks