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Andy
Andy, Computer Consultant
Category: Computer
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Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I can't get Vuescan to recognize my Mikrotek s400 scanner.

Customer Question

I can't get Vuescan to recognize my Mikrotek s400 scanner. I'm using an iMac with OS X 10.10.3. Is there a process for this? I think I have installed the latest microtek sofware. Tanks
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.





If anyone wishes to ask Jason a question directly,
they can do so at the following page: www.JasonFixedit.com

Hello,
My name is Jason. I look forward to helping you today.
When you view your printers and scanners in Mac OS, do you see the Mikrotek scanner listed in the list of available scanners?
Please, do the following:
- Click the Apple icon on the top left
- Click System Preferences
- Click Printers and Scanners
Do you see the Mikrotik listed there?
I look forward to your response.
Thank you,
Jason
Customer: replied 1 year ago.
No it is not listed there.
Customer: replied 1 year ago.
21 May 2015 10:37
No it is not listed there.
Expert:  Jason Jones replied 1 year ago.
Thank you for the update.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.

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