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Ask Andy Your Own Question

Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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I am unable to sign in to google account. I keep getting a

Customer Question

I am unable to sign in to google account. I keep getting a message that says I have given a wrong password. I have tried the password ***** have written in my web folder but it contiues to tell me it is not the correct password. My user nam is jjawwright46.jw.com
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.

Hello! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Does your google / gmail email account end with @gmail.com?

Have you tried anything else at the google account website / gmail.com website?

Do you have windows xp, vista, or 7, or 8, or mac computer?

When you are available, please reply back at the box below to continue. Thank you,

Customer: replied 1 year ago.

I have a Samsung ipad. I have not tried. Website gmail.com

Expert:  Viet - Computer Tech replied 1 year ago.

What's the model of your samsung tablet?

Does your google account / email address is in the form username @gmail.com? i..e, it ends with @gmail.com?

When you are available, please reply back at the box below to continue. Thank you,