I was able to on Friday but haven't been able to get to that scrn today. Not really sure how I got there Friday either. I'd all but given up and had just let the computer sit (off) for about 45 minutes....then magically got the scrn to select safe mode when I turned it on again. I haven't had that happen tonight.
I removed my blackberry charger. Now the only thing connected is my monitor. Still getting same error. :-(
Well....no change after letting it sit without the battery. As for the point sec download.....that's going to be pretty hard to do, since I can't even get the computer to a windows scrn. Also....before submitting my inquiry, I saw someone else on this sight had also gone though the whole point sec thing. . . While another expert said the error was caused by a Cisco Checkpoint program. I don't think either requester ever worked through to resolution though. If they did, it wasn't part of the exchanges I was able to view from Google search.