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That was one of the steps I took - did nothing .... :-(
it also shows "disconnected" - dbl clicked - selected properties and it reads 'this device is working properly".
requested me to send text when ready to 'remote' pc again - in order to configure bluetooth speaker to pc.
Sorry for late response. I am at work and not near the pc. NO it has not been resolved. :-( I won't get a chance to get to PC until after 9 pm CST today and tomorrow night :-(.
Its an ACER combo type, netbook type - (can disconnect and use as a tablet). I forgot the model number.
If there are some additional 'steps' that I can try - pls send or I can attempt to contact after 9pm.
Thanks for asking!
Click Start > type dxdiag press enter key
This opens DirectX diagnostic tool tool
Under system info you can find system Model
please share system model