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Ask Andy Your Own Question
Andy
Andy, Computer Consultant
Category: Computer
Satisfied Customers: 5316
Experience:  11yr exp, Comp Engg, Internet expert, Web developer, SEO
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Cannot remember witch e-mail and password

Customer Question

cannot remember witch e-mail and password
Submitted: 2 years ago.
Category: Computer
Expert:  arsufi2002 replied 2 years ago.
Hi,My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected.
Expert:  arsufi2002 replied 2 years ago.
Hi,
Would you please share lost Mail ID?
(Avoid @ symbol while entering Email ID)
Also, have you tried normal recovery process?
Please reply
Customer: replied 2 years ago.
not having e-mail trouble cannot sign on to people matters on my android phone
Expert:  arsufi2002 replied 2 years ago.
Thanks for your reply.Please make sure mobile connects to WIFI router and has internet on it. You can open up browser on mobile and see if internet is there on mobile.. Once its confirmed, come to Email section on mobile, open it, check if it throws any error messages, like cause of not connecting
Expert:  arsufi2002 replied 2 years ago.
If so, please share the error message
Expert:  arsufi2002 replied 2 years ago.
If possible kindly share the Android APP name that you useThanks,Fiyaz
Customer: replied 2 years ago.
PEOPLE MATTERS
Expert:  arsufi2002 replied 2 years ago.
I have checked the APP and it seems we need to input email id to reset the passwordSince you don't remember the registered Email ID with People Matter app, i request you to try all your Email IDs over password ***** section.When a unregistered email id is entered it gives out message as "We couldn't find an account for the email address you provided"But when you enter right ID you will get a message like reset mail has been send to you mail ID. Once you get this message, you may login to that Email Inbox and find reset instruction..You may see below link to send reset codehttps://www.peoplematter.com/Click on "Forgot password" ,enter all those IDs you have one at a time and see messageThanks,Fiyaz
Expert:  arsufi2002 replied 2 years ago.
Please update status
Expert:  arsufi2002 replied 2 years ago.
Thanks