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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 4687
Experience:  B.Sc. Computer Science with Honors
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Want to know if my account is due

Customer Question

want to know if my account is due
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.
Hi, My name is ***** ***** i will be assisting you please let me know which account subscription are you facing a problem with
Customer: replied 1 year ago.
my phone quit working and I just payed my account, now what?
Expert:  Michelle replied 1 year ago.
which account..is it for some software, antivirus or your phone or just answer
Customer: replied 1 year ago.
my phone
Customer: replied 1 year ago.
my calls wont go thru
Expert:  Michelle replied 1 year ago.
may i know which phone are you using
Expert:  Michelle replied 1 year ago.
also let me know the service provider
Customer: replied 1 year ago.
land line
Customer: replied 1 year ago.
my phone keeps telling me no line
Expert:  Michelle replied 1 year ago.
from whom do you get your phone service..if i understand this correctly you have paid your phone account subscription but are still unable to make outgoing calls from the landline
Expert:  Michelle replied 1 year ago.
is that correct
Customer: replied 1 year ago.
my service is magic jack
Expert:  Michelle replied 1 year ago.
give me a minute here..i am checking
Expert:  Michelle replied 1 year ago.
is the magic jack plugged into the phone or the computer
Customer: replied 1 year ago.
computer
Expert:  Michelle replied 1 year ago.
thanks for your patienceplease disconnect the jack from everything. Plug it into the wall power only.
Expert:  Michelle replied 1 year ago.
once done..after about a minute, plug it out from wall power as wellwait for a minute
Expert:  Michelle replied 1 year ago.
connect magic jack to computer and try to make a call using the softphone dialpad on your screenlet me know if call goes through or not
Customer: replied 1 year ago.
yeesss ty vm
Expert:  Michelle replied 1 year ago.
great to know its working
Expert:  Michelle replied 1 year ago.
Let me know if you have any questionsplease click on a smiley face below or stars above to complete the rating if your question has been answeredThanks for choosing Just answer
Customer: replied 1 year ago.
ty very much for your help
Expert:  Michelle replied 1 year ago.
you are welcome..please complete the rating for my service now
Expert:  Michelle replied 1 year ago.
please click on a smiley face below or stars above to complete the rating if your question has been answeredThanks for choosing Just answer

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