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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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My pages come up painfully slow (ten minutes). can you come

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My pages come up painfully slow (ten minutes). can you come aboard my computer and do your magic. karla
Hello

My name is James

Welcome to Just Answer

Can I remote onto your Machine and have a look at your problem

Remote means i can see your issue and fix this for you

Its fully Secure and Built into the Just Answer System and you can see what i am doing at all times

If you wish i can send you the details to connect

Cheers James
Customer: replied 3 years ago.

yes please. go ahead

http://166.78.231.170:8040/?Session=208ef3eb-86ae-4213-8bbd-4bfd7a5f6ec0

Click the Link above

1) Click Join
2) Click Run/OK/Yes/Allow if asked
3)Click Allow /Run/Ok if asked by Anti Virus
4)Let me know any issues


Cheers James
Customer: replied 3 years ago.

ok now what


 


 

Customer: replied 3 years ago.

ok now what


 


james are you there?

Your Internet connection is dropping every 2 mins

Is your wifi having an Issue ?
Customer: replied 3 years ago.

I have direct connection ...no longer have wifi

Ok can you restart the Machine and Power off the router for 30 seconds then back on


It was dropping the internet Every 2 mins which is why your pages aren't loading

Let me know if that makes any difference

Customer: replied 3 years ago.

ok i'll try that.

ok standing by let me know
Customer: replied 3 years ago.

oh my god......why didn't i do that to begin with. success.


 

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