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Ansh P.
Ansh P., Computer Systems Analyst
Category: Computer
Satisfied Customers: 8125
Experience:  Professional computer engineer working as systems developer with top multinational company.
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downloaded new explorer cant get into a system I work wit

Resolved Question:

downloaded new explorer can't get into a system I work with
Submitted: 1 year ago.
Category: Computer
Expert:  Ansh P. replied 1 year ago.

Ansh P. :

Hi and welcome. I'm Ansh and today, I will be trying my best to solve your issue.

Customer:

Thanks Ansh

Ansh P. :

You're welcome.

Ansh P. :

Do you want to get back to old Internet Explorer?

Customer:

I downloaded windows explorer 11? yesterday can't get into a system I work with daily. I did system restore to th 16th of Nov and I still could not get in, so I went back to system restore and reversed it but I still can't get in - I volunteer for a charitable group and we have a new system on cms

Ansh P. :

Did the restore worked?

Ansh P. :

I mean was is successful?

Customer:

I think I am back at old explorer how do you check.

Ansh P. :

on explorer, click help > about

Ansh P. :

If you can't see help, press ALT + H to get it

Customer:

I'm sorry, where in explorer the icon at the bottom?

Ansh P. :

On the top menu

Ansh P. :

press ALT + H to get it

Customer:

ok I'm back to windows 7

Customer:

was not able to log on to cms with windows 7

Ansh P. :

Can you try if you can login to cms now

Ansh P. :

that is the operating system version not the IE version

Customer:

will it disconnect our conversation? get message did not come up

Customer:

Got it up and still not able to connect

Ansh P. :

Any errors?

Customer:

no errors just does not come up

Ansh P. :

Can I take a look remotely?

Customer:

Please do need help

Ansh P. :

Should work now!

Ansh P. :

Any questions?

Customer:

ok thank you is the reason it did not work because I tried to access from favorites?

Ansh P. :

no, the browser data was corrupt

Customer:

Also will I go back to my setting for windstream as my provider

Ansh P. :

let me do it

Customer:

ok thank you for your help

Ansh P. :

done

Ansh P. :

you can rate me below, thanks a lot!

Ansh P. :

have a nice day

Customer:

ok thanks Ansh

Ansh P., Computer Systems Analyst
Category: Computer
Satisfied Customers: 8125
Experience: Professional computer engineer working as systems developer with top multinational company.
Ansh P. and 7 other Computer Specialists are ready to help you
Customer: replied 1 year ago.

Are you there today? I can't copy and paste anything can you help me with that?

Expert:  Ansh P. replied 1 year ago.
Thank you. I am online now. I think you are working with another expert at present. In case you need my help, please let me know.

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Ansh P.
Ansh P.
Tech Support Specialist
8125 Satisfied Customers
Professional computer engineer working as systems developer with top multinational company.