How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask ITguy1978 Your Own Question

ITguy1978
ITguy1978, Computer Repairer
Category: Computer
Satisfied Customers: 154
Experience:  USMC 1998-2010 As a System/Network Analyst Degrees: IT/Networking, second degree in process Business/ProjectManagment
75720841
Type Your Computer Question Here...
ITguy1978 is online now
A new question is answered every 9 seconds

I typed in my references and his submit the website said i did not have my reference'

Resolved Question:

I typed in my references and his submit
the website said i did not have my reference's name typed in , but I did
Submitted: 1 year ago.
Category: Computer
Expert:  ITguy1978 replied 1 year ago.

ITguy1978 :

Hello, my name isXXXXX am sorry you are having this issue. Do you mind telling me what website this is on?

Customer:

care.com

ITguy1978 :

You are using Safari, to you have a different browser you can try?

Customer:

yes

ITguy1978 :

Sometimes these websites, are set up to work with specific browsers.

Customer:

ok which one?

ITguy1978 :

Attempt to enter the information is a different browser, Google Chrome?

Customer:

ok

ITguy1978 :

I'll stand by

ITguy1978 :

Let me know if it accepted it.

Customer:

i took out the hyphen in the name and it worked thanks

ITguy1978 :

Outstanding

ITguy1978 :

Please take a moment to rate my service.

ITguy1978 :

3 Smiley faces or better.

ITguy1978 :

That is how I am compensated for my work. You will also recieve an email asking how I did please fill it out. It helps us improve our standing.

ITguy1978 :

The Smiley faces should be at the bottom of the question.

Customer:

I will, now how do I stop my payment after this month. because actually my husband figured it out. He is very good with computers.

ITguy1978 :

You just need to contact customer service, and let them know that you want to cancel your service.

ITguy1978, Computer Repairer
Category: Computer
Satisfied Customers: 154
Experience: USMC 1998-2010 As a System/Network Analyst Degrees: IT/Networking, second degree in process Business/ProjectManagment
ITguy1978 and 10 other Computer Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
< Last | Next >
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Computer Support Expert

    Satisfied Customers:

    8376
    20 years of experience building, fixing and servicing PCs and operating systems.
  • http://ww2.justanswer.com/uploads/zeyank/2009-09-26_154244_P8110079.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1741
    A+ Certified Technician - 10 Years experience working with all types of computer systems.
  • http://ww2.justanswer.com/uploads/JA/jadedangel57/2011-11-8_193134_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Sr Prog Analyst / Technician

    Satisfied Customers:

    0
    Computer Programmer / Technician/ Consultant 16+ years
  • http://ww2.justanswer.com/uploads/RO/robmpreston/2013-9-23_233814_mijiFZm.64x64.jpg RPI Solutions's Avatar

    RPI Solutions

    Support Specialist

    Satisfied Customers:

    3476
    5+ Years in IT, BS in Computer Science
  • http://ww2.justanswer.com/uploads/BA/barunrath/2012-7-5_201954_Profilepic2.64x64.jpg B. Rath's Avatar

    B. Rath

    Computer Support Specialist

    Satisfied Customers:

    8671
    Certified Computer/Networking Support Specialist.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S.'s Avatar

    Frederick S.

    Computer Specialist

    Satisfied Customers:

    7240
    Computer technician and founder of a home PC repair company.
 
 
 
Chat Now With A Tech Support Specialist
ITguy1978
ITguy1978
Tech Support Specialist
154 Satisfied Customers
USMC 1998-2010 As a System/Network Analyst Degrees: IT/Networking, second degree in process Business/ProjectManagment