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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 4821
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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why has my windows 7 ultimate suddenly stopped allowing me

This answer was rated:

why has my windows 7 ultimate suddenly stopped allowing me to create new folders?

Kamil Anwar :

Hello & Welcome to JustAnswer. My name is XXXXX XXXXX i will do my best to assist you.

Kamil Anwar :

Can you tell me what happens when you try to create a new folder?

Customer:

I click it and absolutely nothing happens, like the icon is there but inactive. even when I try from a pull down menu no response.

Kamil Anwar :

Can you go to your desktop, and right click in an empty space, then select new and see if there is a option to create folder.

Customer:

stand by

Kamil Anwar :

Okay.

Customer:

that option does not appear, only if I want compressed zip folder

Customer:

or briefcase

Kamil Anwar :

Okay. Please Click Here

Kamil Anwar :

A file will be downloaded, called folderfix.zip

Customer:

ok

Kamil Anwar :

Click on the downloaded file, then within the file, click folderfix.reg

Customer:

ok

Kamil Anwar :

Click Run, after clicking the file.

Customer:

fantastic thank you

Kamil Anwar :

Is it working now ?

Kamil Anwar :

If all is setup now, please take a second to rate my answer that will be appreciated.

Customer:

it is and I will thank you

Kamil Anwar :

Glad to hear that. :)

Kamil Anwar and 3 other Computer Specialists are ready to help you