For Online Computer Support, Ask a Computer Technician
Hi, My name isXXXXX am sorry this happened. I will assist you with your Lenovo.Please try this> remove the uppper back cover and use a pen to press the reset button.Then press and hold the power button for 10 seconds.
okay, sorry about that.
try holding the volume up and power button at the same time
if you get the menu option use the volume down to highlightreboot
then press the volume up to select
i did the volume thing
let me try again
one sec please
take your time,
did you try charging for about 15 minutes?
all day actually
i read somewhere that u had to leave it for several days
because it was a hardware issue
it sounds like the mainboard has failed,what is the approx purchase date,
dec 7 2012
okay, just a moment please.
thank you for your patience,
the warranty may still be in effect for your tablet,
i will go check on it
>PLEASE CLICK HERE TO LOOK UP THE WARRANTY<
Your welcome!Please let me know if you need any further assistance.
ok Thank you very much
for your help i will mail it back to them
Please let me know if you need any other assistance.Thank you very much! Please take a moment to rate my service positively.