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Hello & Welcome to JustAnswer. My name is XXXXX XXXXX i will do my best to assist you.
Were they sending emails from your computer?
yes, but especially chatting$
Were they chatting on msn messenger?
the chat in hotmail
Okay. You can clear the history and delete temporary internet files to remove traces to hotmail.
May i know which browser are you using?
I will tell you a file to download, when you run it everything will be cleared.
I have amanged company computer
will it work?
I do not know if I can install
You can uninstall it later. BUT if you want, then i can remotely connect to your computer and do this, then uninstall the software from the company computer.
Here is the link to the file Click Here
See if you can download it, install it and Run It.
Once it runs, it will clear everything.
nothing to be done..I have to be adminsitrator
Click Start -> type Run
Click Advanced -> Reset -> Place a check on Delete Personal History -> Click Reset again
See if that works.
just a min
I do not have run
Hold the Windows key and press R for the Run Dialog to open
Tell me if that opens
I cklick start
have I to type "run" with the keyboard?
You have to type run with the keyboard.
Did it open run dialog?
It should open a run dialog box, please tell me if you see that box?
In the box, type inetcpl.cpl
and hit enter again.
can you now see internet properties window?
Click the Advanced Tab
Place a check on Delete Personal Settings
Click Reset again
it is not available
You mean greyed out?
Click General Tab
Under Browsing History, place a check on Delete Browsing History on exit
Then Click Delete
Put a check on all boxes, excluding password.
Click Delete again
Did it open a box saying Deleting Files.. etc?
please waite while deleting etc
is this enough?
That's all. History is cleared.
question..if I go in my own hotmail....I see my past chats on the right coulomn
Do you want to clear the chats from within the Hotmail account?
No one will be able to access them unless they have a password, anyway.
I just want to be sure...that they are not accessible
you know...if somebody else in the company uses the pc
If anyone using this PC can log in to your hotmail.com email, then they will be able to see.
But for that, they need a password.
I heard that...the chronology is saved on the pc...with an easily accessible file
Do you share your hotmail password XXXXX anyone?
so...if I understand right...it is all stored in the cloud
but not in the pc
That's correct. It is stored at the Microsoft Data Center where along with billions of other hotmail accounts.
We cleared all traces from the PC
Just be sure to logout from your hotmail account when you let anyone else use the PC
the past emails...only the police ould be able to access...right?
asking permission to microsoft
That's correct, they will need to seek permission from all the concerning authorities.
so now...nobody can tell where I was in internet and what I spoke about
neither I nor the other people
That's correct. No body will know what you did in your hotmail account.
Just be sure that no one has your password.
now one question
38 usd are fine...
And when you give the office pc to anyone, make sure you logout from your hotmail account.
but I will not be debited on a monthly basis...correct?
is one fee...only for this consultancy
very good....and very helpful
It's only one off fee, for this consultancy/question.
generally speaking...with this process I always clean the pc...right?
also as concerns credit cards, bank codes etc
You can always clean the PC with this process, but still you have limited access on the PC so i would not recommend doing anything on this PC which would later become a concern for you.
However, because most of the stuff is online and requires a password XXXXX are personal to you, no body will be able to see what that is unless they have a password.
good to know...but what are the risks?
I do not see any risk, cause all those services (login to bank account, using credit card, requires password XXXXX details) that only you have.
In one way, it is a secure PC because it is limited.
anyway I will follow your advice!
secure because limited...what does it mean?
That means, there is nothing much any body can do with this PC. It's protected from external threats/viruses.
The administrator has restricted access.
Internally, you have your password XXXXX login and as long as password XXXXX known to you only, you are secure.
You're Welcome. Please remember to rate my answer :)
yes...one last detail
the program you suggested and I could not install...
would it have better solved the problem?
No, you only use IE for which things have been deleted the other way.
Secondly, i did not knew the chats were inside the hotmail account, so makes no difference.
yes...you know..they told me that a file remains stored on the pc
and everybody can access it
and I was concerned
That is a cookie file but it doesn't lets anyone access your Hotmail.
You always have to make sure that you sign out when you leave the PC
I always browse in private and sign out
then delete chronology
is it safe enough?
Signing out and not sharing password, is safe :)
good...thank you..and have a nice day!
You're Welcome :) Take Care & Have a great day.