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Barun
Barun, Computer Support Specialist
Category: Computer
Satisfied Customers: 11183
Experience:  8+ years of professional experience in providing support for tech-related issues, including computers, email and software.
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Downloaded Print Shop Professional 3.5 from borderbund.com

This answer was rated:

Downloaded Print Shop Professional 3.5 from borderbund.com to a new HP Pavillion 15 Sleekbook.

I have uninstalled and reinstalled for the 3rd and last time available.
When I click the icon on my desktop nothing happens.
I have gone to the "trouble shooting compatibility" and is says can not read data base but borderbund says that it is compatible with windows 8.
Hi, and thank you for asking your question.

May I remote in to your system now, and take a look at the issue you are having with the program? Do let me know.

Regards
Customer: replied 3 years ago.


yeah that is fine

Okay. You just need to click on the following session link now:
http://166.78.231.170:8040/?Session=feda5e53-2b55-43d5-becd-a3d9c701ff11

Please join the session, then RUN the application when prompted at the bottom (If you are using Firefox/Chrome, make sure to open up the downloaded application) - and I'll be connected. Thanks!

Regards
Issue resolved; thank you!

Regards
Barun and 3 other Computer Specialists are ready to help you