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Ask Cris Your Own Question

Cris
Cris, Support Specialist
Category: Computer
Satisfied Customers: 5857
Experience:  10 years of IT experience in both business and residential.
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Unable to keep a drop down box open long enough to make my

This answer was rated:

Unable to keep a drop down box open long enough to make my choice. Box clicks closed as soon as opened.
Hi,

Thanks for asking your question, my name is XXXXX XXXXX I'll be glad to assist you.

Please try resetting your browser by doing the following:

Click on Tools top of your browser, if you don't see it press and hold the ATL key and then press A. From the drop down select Internet Options.

A box will appear, click on the "Advanced" tab. Then click on Reset box, click on Reset again. The browser will reset and you will need to close out and re-open. Test out the issue.

Let me know the outcome, reply back to me BEFORE selecting any negative rating. I will answer your follow ups.
Cris and 6 other Computer Specialists are ready to help you
Customer: replied 3 years ago.

It has corrected the problem. Thank you so much.