Hello & Welcome to JustAnswer. My name is XXXXX XXXXX i will do my best to assist you.
Can you tell me if you are using Firefox or Chrome?
Thank you Kamil. I use Firefox.
At the top of the Firefox window, click on the Firefox button, and then click Add-ons. The Add-ons Manager tab will open.
In the Add-ons Manager tab, select the Extensions or Appearance panel.
Select the add-on you wish to remove. This should be any news one you installed. I have seen this appear with an extension related to superlyrics or music extension, so if you find any for music select that.
Click the remove button to remove the extension.
Click restart now if it pops up.
I have no extensions according to Firefox addons
In the addons manager tab, select the plugins panel to see if there is a plugin?
There should be a few plugins there, please type the names here.
According to my addons and extensions, I don't have any.
Let's reset firefox then.
At the top of the Firefox window, click the Firefox button, go over to the Help sub-menuand select Troubleshooting Information.
Click the Reset Firefox… button in the upper-right corner of the Troubleshooting Information page.
To continue, click Reset Firefox in the confirmation window that opens
Firefox will close and be reset. When it's done, a window will list the information that was imported. Click Finish and Firefox will open.
Done. I have too many plugins to list here, but the one that seems suspicious is "conduit".
Conduit is suspicious too, but there should be one related to music as well. Is there a one called Fusion or Superlyrics or similar?
Let me check.
Kamil I don't see any plugins of that nature except "Realjukebox"
Then see if the proresync still pops up?
I don't know where to go from here to see if it still pops up.
Can you close firefox and reopen it to see if it appears or not?
Yes. I'll do that.
OK I'm back after restarting Firefox. What now?
Did you see the proresync pop up?
The restart was to test if it still appears after disabling the realjukebox extension.
If it did not appear then i beleive the issue is resolved - However, it would be better to simply reset Firefox.
The reset will set firefox back to its default settings, and will remove any other malwares or unwanted toolbars.
To reset it, please Click Here for instructions.
OK Firefox is reset to default.
Good. Problem should now be resolved.
Firefox back to default settings.
OK I'll see what happens then I'll give you your pay and rating. Thanks for your help.
You're welcome. No problem :)
You also my friend.
Thanks - Let me know the results. If any problem, you can reply to this window.
I will log off now.