It's my pleasure to help you on any computer related questions
can you please clarify what do you mean by Your bookmarks icon disappeared?
can you send a screenshot?
are you refering to the bookmarks bar inside chrome?
if yes, you can try pressing ctrl+Shift+B at the together on your keyboard, this will toggle the show and hide of the bookmarks bar
Bookmarks bar must be new...haven't seen it b-4 this problem started
Used to have a "Favorites" "Button" to click....is no longer there
did you try pressing ctrl+shift+B
did it show the bookmarks bar on top of your chrome browser?
Can't find any of my saved sites
is it empty or does it have your bookmarks
only has two that I just saved this AM
ok can you see the icon at the top right with 3 horizontal lines
click it and choose bookmarks
and then choose bookmark manager
from the other menu that pops up
you should be able to see all your bookmarks here.
some of the bookmarks are added to the bookmarks bar but other can be added into folders
nope...just the new ones
nothing appears under "other bookmarks"?
it seems that the bookmarks was removed accidently
unfortunatley chrome doesn't keep except a single backup which is overwritten each time you launch chrome
Chromecast also gone
what do you mean by gone?
no longer shows an icon
on the desktop you mean
doesn't show up on u-tube,either
ok lets first make sure it is still there on your laptop
can you click on the app launcher icon
the one with multiple small squares
now the chromcast was pinned to the desktop right?
ok can you see it in the app launcher?
was it named chromecast?
I think so...never paid much attention...always launched on desktop
can you type in the search chrome cast?
and tell me if among the results there is a familiar icon
do you remember how its icon looked like?
was it named google cast?
with a blue icon that looks like a rectangle with a wireless sign at the botto
Icon was a screen outline....looked like the "full screen" icon
where you able to find it in the search?
The search on the app launcher shows all the apps that are there on your pc
so if it doesn't show up, it must have been removed somehow
app launcher takes me to a regular-looking search page
once you click the app launcher at the top of it there is search bar where you can type
type chromecast in it
and press enter
but it doesn't show the icon you knew, right?
in the search results i mean
ok lets attempt something else
can you click on the store icon
once there type in the search box at the left handside " chrome cast "
then press enter
i can see on the search results an extension named chromecast that is deprecated
shows that I have it...wants me to "rate it"
which means no longer supported
then you should be able to see it in your app launcher
are you able to see it in your app launcher?
this is really weired
on the webstore, do you get the plus sign to add it?
this is normal since it is already installed.
can you read the word (deprecated) next to its name?
its the next one down on the list
ok let me send you a screenshot to make sure its the same app we are talking about
does it show on your browser next to the 3 horizontal line icon?
It used to
check this image, is this the same app we are talking about
check the next image, the first didn't go through
yeah but is this the icon?
this is the one i could find name chrome cast
ok lets try this
icon is a rectangle
click on the 3 horizontal lines icon
then choose settings
now on the new window
click on extensions
from the left menu
says googlecast not enabled
just check the enable box
this should make it appear
icon is back
sorry for the lost bookmarks, wished i could help more on this issue
the problem with the favorites is that they obviously were deleted somehow
Wonder what happened???
Google must have changed something
yeah i cannot really know what could have happened
I can help you know how to backup your bookmarks to avoid this from happening again
Well,you solved part of my problem
Chrome menu > Bookmarks > Bookmark manager > Organize > Export bookmarks to HTML file
you can use this to export your bookmark to an html file for later use if this problem ever occurs
took me 10 years to accumulate my bookmarks
What a loss
do you have them on any former pc/ laptop?
if this is the case
you can use the same method to export them from the older pc/laptop
then you can import them here
Chrome menu > Bookmarks > Bookmark manager > Organize > Import Bookmarks from Html Files
10 years of bookmarks must be on an old laptop
at least you can save uptil you moved to chrombook
by the way, how is it performing with you?
Should be all, except for last years
In terms of battery life and overall performance?
Up until this problem,my Chromebook has been GREAT
nice as i am thinking of buying one this fall
Its a Samsung
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