Are you there?
Please let me know if you are there.
i am ready
May I know the make and model number of your computer?
E.g. Acer Aspire 3050.
Please wait a minute.
Could you please restart the computer and as soon as it restarts, press Shift and F8 keys together (repeatedly)?
Do you get Advanced Optiuons?
BY MISTAKE I DID IT ON THE OTHER COMPUTER ON WHICH WE CHAT
OK NOW I CAN GO ON
The system restarts, login and click Troubleshoot.
THANK UO VERY MUCH
No, it is not resolved yet.
Please do not rate now.
It is not resolved yet.
I AM BUT MIXED UP WITH MS REGISTRATION SCREEN
When the system restarts, login and click Troubleshoot.
Click the Dell Backup and Recovery icon.
IT DOES NOT LET ME IN BECAUSE OF PASSWORD
Were you able to select Troublrshoot?
YESI AM IN AND THANK YOU
IT IS OK AND THANKS AGAIN
I MUST GO
Thank you for your time with me.
Please do rfate now.