How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask James Your Own Question
James
James, Sr. Computer Support Expert
Category: Computer
Satisfied Customers: 15908
Experience:  20 years of experience building, fixing and servicing PCs and operating systems.
24111805
Type Your Computer Question Here...
James is online now
A new question is answered every 9 seconds

I have an Acer Aspire M3201 that I purchased January 7, 2009.

This answer was rated:

I have an Acer Aspire M3201 that I purchased January 7, 2009. On Monday (10/14/13) when I turned it on, a screen came up written in DOS that, among other things, stated that my CMOS battery was low. I noticed that the system date and time had re-set to May of 2008! I reset the date & time and the system seemed to work ok.

The next day (yesterday), I got the same screen, so I went further into those pages and reset the date & time. That was the last time I got the screen with the DOS writing. However, yesterday when I tried to get on the internet, the system just turned off.

I talked to my daughter who is pretty, tech-savy, about it and she said it sounds like it'd ready to go & make sure everything is backed up. I did that, so I haven't lost anything.

I tried to get on to delete my files and related info from the drive, but it kept shutting down.

Can you tell me if it is a lost cause? Is there anything I might be able to do to resurrect it (without paying more than a new system would cost)?

Thanks,
T Cotham
Hi, my name is XXXXX XXXXX I appreciate the oppurtunity to assist you today.
I will do my best to answer your question!

You should replace the CMOS battery with a new one. They are very cheap, and are easy to replace. They cost about $5-$10 at any local computer or electronics store. The model of the battery you need is called CR2032.

Here is a picture that shows the battery on the computer's motherboard. You simply need to pop the old one out, and push the new one in:







If you have any other questions or need more information, please ask me – I’ll be happy to respond!
I'd appreciate it if you can rate my service using the faces below my answer.

Many thanks,

James.
James and other Computer Specialists are ready to help you
Customer: replied 3 years ago.

Is this why it keeps shutting down?

I can't say for sure, but it can be a likely cause. I can say for sure it is the reason for the lost date/time.

There might be another problem hiding behind the dead battery problem, but we have to replace the battery first to make sure.

I hope this makes sense!

If you have any other questions or need more information, please ask me – I’ll be happy to respond!
I'd appreciate it if you can rate my service using the faces below my answer.

Many thanks,

James.

Related Computer Questions