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Marco, IT Consultant
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new build no video but all fans turn on and mobo power light

Resolved Question:

new build no video but all fans turn on and mobo power light on board is on. case lights on but no vid. i think i need bios update but no video
asus mobo m5a97 le r2.0,
amd fx 8320 cpu
kingston hyperx ddr3 2x4gb(8 total)
asus geforce gt610
2tb wd sata hdd
lg blu-ray burner
thermaltake 600w psu
Submitted: 1 year ago.
Category: Computer
Expert:  technicalcat replied 1 year ago.
Hello and thank you for using this service,

Do you have a single post BEEP when you power on the computer?
Customer: replied 1 year ago.

no beeps and i tried 2 different speakers

Customer: replied 1 year ago.
Relist: Incomplete answer.
had difficulties and got the tech with the site corrected but never got an answer
Expert:  Marco replied 1 year ago.
Hi there,

Can you please try the following:

Remove the CPU, Clean the thermo if you used some. Place a small amount of thermo in the middle of the CPU and then reinsert the CPU on the motherboard. Turn on and then test.
Customer: replied 1 year ago.

i did that initially. im thinking well i know the mobo have a bios update and ive read that fixed the problem for some. i check the bios version and the asus website stated the board need a bios revision. but have no vid.

Expert:  Marco replied 1 year ago.
Yes you can't update the BIOS is it's not booting up.

Do you have another video card that you can test, this will confirm whether it's the video card or the motherboard/CPU as you have mentioned you have already tested the memory.

What video connector are you using for the monitor, is it VGA, DVI or HDMI?
Customer: replied 1 year ago.

the board has no onboard vid. and this is a new build. i tried all three ports, hdmi,dvi,and vga.really weird light on board works meaning psu works. optical drive powers up. all fans, (cpu and 2 system ) work


stuck a usb thumb drive in every usb port and all of them work.


 

Expert:  Marco replied 1 year ago.
Do you have another video card that you can use to install on the motherboard?

Although there is power, it just means that it's getting power to the motherboard but it's possible that the CPU is not working. The BIOS doesn't work if there is CPU, Motherboard or memory is not working. This is the minimum requirement to get to the BIOS so you can try to disconnect all other devices like the hard drive, CD rom and just have those 3 components.
Customer: replied 1 year ago.

SmileSmileSmile i dont have another vid card but push come to shove i have 15 day warranty so ill just take mobo and vid card back for exchange.

Expert:  Marco replied 1 year ago.
Make sure the video card is pushed all the way into the slot.

If you've already done that, I think it would be best to just get an exchanged.
Marco, IT Consultant
Category: Computer
Satisfied Customers: 688
Experience: 10+ years of experience as an IT Consultant.
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