Hello, I have a HP PC. I purchased your Printmaster 5.0 Platinum. I also have the Printmaster Platinum 12, which I have had for many years and I love it. I bought the 5.0 because Best Buy said my Platinum 12 was not compatible with my new computer. The 5.0 is completely different and so confusing. I can't find the right suggestions or instructions that will make the 5.0 easy. I would like for the 5.0 to be just like my Platinum 12. I am trying to lighten the color of an object and I find no place that gives me that choice. Is there an easier printmaster program that will be like my platinum 12? Thanks for anything you can advise me on. XXXXXX XXXXXX
`Hi, I'm Robert and I'll be helping you with your computer question.
what operating system are you using. You might be able to get the 12 working
the 5 will work but you are going to have to learn a new way of doing things. There is always going to be a learning curve when software changes.
If you want me to I can find you a tutorial or a book or answer any particular question on how to do something with it
The 5.0 program is so confusing I will need a tutorial book which takes so much time to figure out any steps that apply to the questions. The Platinum 12 program has icons on the top of the program and is so easy to follow. So I don't know how you can answer any questions since I don't know how to do anything on the 5.0 program in the first place.
I'll try to work with the platinum 12 program and hope it won't keep shutting down.
what operating system are you using ?
You might be able to get it working using a virtual pc program from Microsoft that simulates an xp computer. it doesn't work for everything but it works for some programs that would not otherwise be compatible