How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Richard Your Own Question

Richard
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 5358
Experience:  Computer Technician with a degree in System Administration.
46422908
Type Your Computer Question Here...
Richard is online now
A new question is answered every 9 seconds

I want to know how to be able to go in and look at everything

Resolved Question:

I want to know how to be able to go in and look at everything ever viewed or done on my daughters computer. Im talking like how the police computer people do it, so I can see everything ever done before. How can I do that? Is there software that you use or can you do it through the command prompts? Please, detailed instructions would be extremely helpful as I think there were some things done on her computer by someone else that I want to know about.
Submitted: 10 months ago.
Category: Computer
Expert:  Richard replied 10 months ago.
Hi. I am Rick and I will be your computer professional.

Can you tell me what operating system the computer has. Also what browser is it using?
Customer: replied 10 months ago.

She has windows 7 and she uses internet explorer, firefox and occasionally google chrome

Expert:  Richard replied 10 months ago.
Ok and I assume you are looking to track where she has been on the internet?
Customer: replied 10 months ago.

No not exactly, I want to see everything ever done on the computer. I think someone else was doing things on her computer so Im looking for deleted files, just anything that was done on it in the past 8 months. Like how computer techs can see old things on a computer that were deleted and such


 

Expert:  Richard replied 10 months ago.
Ok Traci I see what you are needing. There is a software available that can do this assuming you have access to the computer and I am sure you do.
It is called History Viewer. The site you need to get it is at this LINK. Now the download and trial version is free but I do recommend you get the licensed version because it does a more thorough job thathe trial. The download will tell you all you need to do.
Good luck in your hunt.
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 5358
Experience: Computer Technician with a degree in System Administration.
Richard and 8 other Computer Specialists are ready to help you
Customer: replied 10 months ago.


Will this software provide even deleted information from the computer? Thank you very much

Expert:  Richard replied 10 months ago.
Some deleted items. It would depend on how long ago it was deleted and how much use the computer had after it was deleted. To make it as simple as I can when you create any kind of file there is the header and the body of the file. When you delete anything the computer only deletes the header but the information remains it just no longer has an identity. It will remain on the harddrive until the computer needs that space and then because it has no identity the computer will over write it and then it is gone. I hope I made that clear enough to make sense.
Richard, Computer Specialist
Category: Computer
Satisfied Customers: 5358
Experience: Computer Technician with a degree in System Administration.
Richard and 8 other Computer Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
< Last | Next >
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Computer Support Expert

    Satisfied Customers:

    8376
    20 years of experience building, fixing and servicing PCs and operating systems.
  • http://ww2.justanswer.com/uploads/zeyank/2009-09-26_154244_P8110079.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1741
    A+ Certified Technician - 10 Years experience working with all types of computer systems.
  • http://ww2.justanswer.com/uploads/JA/jadedangel57/2011-11-8_193134_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Sr Prog Analyst / Technician

    Satisfied Customers:

    0
    Computer Programmer / Technician/ Consultant 16+ years
  • http://ww2.justanswer.com/uploads/RO/robmpreston/2013-9-23_233814_mijiFZm.64x64.jpg RPI Solutions's Avatar

    RPI Solutions

    Support Specialist

    Satisfied Customers:

    3476
    5+ Years in IT, BS in Computer Science
  • http://ww2.justanswer.com/uploads/BA/barunrath/2012-7-5_201954_Profilepic2.64x64.jpg B. Rath's Avatar

    B. Rath

    Computer Support Specialist

    Satisfied Customers:

    8671
    Certified Computer/Networking Support Specialist.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S.'s Avatar

    Frederick S.

    Computer Specialist

    Satisfied Customers:

    7240
    Computer technician and founder of a home PC repair company.