Hello Martin! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. When did this issue first occur? Can you please click on the website below, and allow the ScreenConnect remote program to run, then we can chat, and I will be able to help you directly:http://188.8.131.52:8040/?Session=b17dce67-bc3b-4252-87b0-f14bfd3b67bdThank you
will this give access to my computer? Sorry for being blunt, but I have had very bad experience with that in the past. If logging to screen connect will just open chat, I have no problem.
Sorry, yes, it will, but you can see everything I do on the screen, and you can stop any time using your mouse; this makes troubleshooting quicker.Otherwise, I can provide you written instructions / steps you can try on yourself.
Please let me know your option. Thank you,
give me a moment to use the restroom, and I will link it.
Again please forgive the hesitation.
nothing is happening