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Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8139
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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Lost the remote for my RCA TV Model #B27TF680 Serial; #C255L931B.

Resolved Question:

Lost the remote for my RCA TV Model #B27TF680 Serial; #C255L931B. Purchased in June of 2002. Need remote to get TV out of the SAP mode as I am not getting audio on many channels. Can I get another remote for this TV??? PLEASE
Submitted: 10 months ago.
Category: Computer
Expert:  Jerry Hannell replied 10 months ago.

XXXXX XXXXXnell :

hello sir/madam


 

XXXXX XXXXXnell :

you can get a new one from amazon.com

Customer:

Do you know how much they cost?

XXXXX XXXXXnell :

$19.99

Customer:

Thanks. XXXXX need to have all the information (numbers/Letters you sent me in order to get one ordered through amazon. My printer won't print out our "chat" so should I write down all you sent me regarding the remote?

XXXXX XXXXXnell :

let me make it shorter so it is better for you to write down

XXXXX XXXXXnell :

http://tinyurl.com/m5jl5yf

XXXXX XXXXXnell :

here is the link

Customer:

Hate to sound so stupid but does that get me to where??? I can get on amazon but just want to be sure once I need to identify the remote I need that I give them the proper number(s)

XXXXX XXXXXnell :

when you are in amazon, search for this: B27TF680

XXXXX XXXXXnell :

and it will list the product you need to buy

Customer:

OK Thanks and will give it a try. IF I hit save and exit which is on this screen, does that save this chat we have just had?? And, where do I go to find it once I click on save and exit. I'm sure you think I am not very good with computers....sorry.

XXXXX XXXXXnell :

yes it will save the chat. (you can open the justanswer.com website and you will be able to access your question)

Customer:

Again, my thanks. You were quite patient and helpful. Hope amazon can get a remote in the mail soon.

Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8139
Experience: Experience in Windows environment. ASP, Visual Basic, Ajax
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