How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jerry Hannell Your Own Question

Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8480
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
14934061
Type Your Computer Question Here...
Jerry Hannell is online now
A new question is answered every 9 seconds

Lost the remote for my RCA TV Model #B27TF680 Serial; #C255L931B.

This answer was rated:

Lost the remote for my RCA TV Model #B27TF680 Serial; #C255L931B. Purchased in June of 2002. Need remote to get TV out of the SAP mode as I am not getting audio on many channels. Can I get another remote for this TV??? PLEASE

XXXXX XXXXXnell :

hello sir/madam


 

XXXXX XXXXXnell :

you can get a new one from amazon.com

Customer:

Do you know how much they cost?

XXXXX XXXXXnell :

$19.99

Customer:

Thanks. XXXXX need to have all the information (numbers/Letters you sent me in order to get one ordered through amazon. My printer won't print out our "chat" so should I write down all you sent me regarding the remote?

XXXXX XXXXXnell :

let me make it shorter so it is better for you to write down

XXXXX XXXXXnell :

http://tinyurl.com/m5jl5yf

XXXXX XXXXXnell :

here is the link

Customer:

Hate to sound so stupid but does that get me to where??? I can get on amazon but just want to be sure once I need to identify the remote I need that I give them the proper number(s)

XXXXX XXXXXnell :

when you are in amazon, search for this: B27TF680

XXXXX XXXXXnell :

and it will list the product you need to buy

Customer:

OK Thanks and will give it a try. IF I hit save and exit which is on this screen, does that save this chat we have just had?? And, where do I go to find it once I click on save and exit. I'm sure you think I am not very good with computers....sorry.

XXXXX XXXXXnell :

yes it will save the chat. (you can open the justanswer.com website and you will be able to access your question)

Customer:

Again, my thanks. You were quite patient and helpful. Hope amazon can get a remote in the mail soon.

Jerry Hannell and 4 other Computer Specialists are ready to help you