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I understand that the computer is running Windows 98?
hi I need to get a password XXXXX a computer I got in a auction can you help me
yes windows 98
If you click Cancel, does it just prompt you again or does it log you in?
prompt me for password
Ok, so we can't bypass. Do you have a way to burn a CD?
I can burn cd"s on my computer id that what you mean?
sorry meant is
Yes, exactly. Thanks. We may need to burn a CD
CD for what? I am not real good on computers what would we do with a burn cd
We may need to put some software on a CD and put it in the Gateway laptop - does it have a CD drive?
it has the drive o put the windows 98 cd in
is that the one
No, we will create a new disc.
ok hope I can do this
Something else to try - try using the username of "administrator" (without quotes) and no password (blank) and press enter.
how do I know what the asministrator name is?
That is the name
it just comes back for me to put a HDDO password
Ohh! Is this a black screen with white text?
yes and some gree writing on it to
Ok, can you tell me everything it says?
at top of screen in green saids magicgraph 128xd 48 svga bios version 1.19.000.nmg4 copyright 1994-97 all rights reserved vesa/2.0 bios extensions enabled...... then white writing said's..... configuring panel 00-18=bit xga tft Bios version 10.11 fixed disk 0: Hitachi CD-Rom drive:identifi mouse initialized....ok hope I got it all down right
sorry after 48 it has a k
sorry after configuring panel 00- was color 18-bit sorry missed that
oh and after that it said booting panel only display mode so sorry
Hrm, sounds like they had some hardware security. Sadly, I'm not sure you are going to be able to get around this. This is a BIOS password.
so I got a computer that I cant use
Yeah, and I am more on the side of unlikely due to the fact that it is a laptop. Computers have batteries that, back in that era, you could remove the battery to clear that password. Laptops batteries are builtin and cannot be removed.
Unfortunately, I am afraid that may be true.
that's my luck oh well thanks
You might be able to if you take it apart but I wouldn't recommend that at all.
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I don't know a computer good enough to do that so nope I wont
thanks have a good day
You as well. Please be sure to rate to close the session.