How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask ITguy1978 Your Own Question

ITguy1978
ITguy1978, Computer Repairer
Category: Computer
Satisfied Customers: 152
Experience:  USMC 1998-2010 As a System/Network Analyst Degrees: IT/Networking, second degree in process Business/ProjectManagment
Type Your Computer Question Here...
ITguy1978 is online now
A new question is answered every 9 seconds

I purchased a HP Pavilion laptop it says TX1000 and TX1215NR

Resolved Question:

I purchased a HP Pavilion laptop it says TX1000 and TX1215NR what i would like to know is, is there anywhere, where i can get a recovery disc? this laptop had no hard drive and there was no operating system at all. Ebay nor HP have any recovery disc's.
Submitted: 9 months ago.
Category: Computer
Expert:  ITguy1978 replied 9 months ago.

ITguy1978 :

Hello I would be happy to assist you, my name is Jeff

ITguy1978 :

I take it you purchased this laptop second hand?

ITguy1978 :

Are you just wanting an operating system?

Customer:

yea i got it off ebay

ITguy1978 :

There is an easy option if you are not a die hard windows fan.

Customer:

any suggestion is good

ITguy1978 :

Ubuntu http://www.ubuntu.com/

ITguy1978 :

Its free

ITguy1978 :

It is a windows like environment, with great customer support.

ITguy1978 :

It won't cost a dime

ITguy1978 :

It is close enough to windows in look, that you will not have a hard time adapting at all.

Customer:

awesome cause i have been looking all around ebay but i see there are a lot of options

ITguy1978 :

I would suggest getting a blank DVD and downloading the program onto the disk. Then you just need to load the disk and go through the install.

Customer:

is the file big? would it work on any cd-rw disc?

ITguy1978 :

Their are options but Ubuntu is free, and much of the software is free. You can even use a Windows emulator to run windows programs.

ITguy1978 :

You shouldn't have any issues putting it on that. Just Be sure to click the make bootable option if your program doesn't do that automatically.

ITguy1978 :

Worst case scenario you hate it, it only cost you a little time, and the blank disk.

Customer:

ok i think i got it one last question i see it says desktop on one of the options does it matter that its for a laptop?

ITguy1978 :

I personally love all the free software and games that you can download for it. Also the office software that comes free with it is pretty amazing, and you can even save in the same format as Microsoft office. Why more people don't switch I will never know.

Customer:

is this laptop a touch screen?

ITguy1978 :

Yes the specs say it is!

Customer:

so after i install Ubuntu it should give me the option to turn it on?

ITguy1978 :

Check and Check

ITguy1978 :

Ubuntu supports touch screen, it is becoming the new standard.

Customer:

awesome well that answers my question thanks for the help!

ITguy1978 :

No worries, please remember to rate my performance.

ITguy1978 :

If you need anything else look me up, I'm on all the time.

Customer:

thanks and i will

ITguy1978, Computer Repairer
Category: Computer
Satisfied Customers: 152
Experience: USMC 1998-2010 As a System/Network Analyst Degrees: IT/Networking, second degree in process Business/ProjectManagment
ITguy1978 and 18 other Computer Specialists are ready to help you
Customer: replied 9 months ago.

i downloaded ubuntu and cannot load it on a cd rw due to its size how can i fit the file on the cd rw?

Expert:  ITguy1978 replied 9 months ago.
Easy as pie, if you do not have access to a DVD burner, and DVD....what about a pen drive. This is the site to help you make a boot-able pen drive, with instructions. I hope this helps. If you need support with the install let me know. If you have no pen drive...or access to borrowing one at least, we may be at an impasse. Until you have access to one or the other. http://www.pendrivelinux.com/
Customer: replied 9 months ago.

ok i think i'm going to need help. i'm on the website and i see a big download button and on the left of the screen it says portable linux categories with 4 options do i pick one from there? or do i hit the big download button?

Expert:  ITguy1978 replied 9 months ago.
http://www.pendrivelinux.com/put-ubuntu-10-04-on-flash-drive-using-windows/

Try this one, Step one highlighted in blue. On this second link.
Expert:  ITguy1978 replied 9 months ago.
Are the instructions detailed enough?
Customer: replied 9 months ago.

the one at the bottom of the page right? where the download button is highlighted blue?

Expert:  ITguy1978 replied 9 months ago.
Yes the one with this text. Listed with the number
Ubuntu Live USB Flash Drive Creation tutorial

Download and launch the Universal USB Installer and follow the onscreen instructions. Remember you need at least a 2 gig thumb drive.
Customer: replied 9 months ago.

ok i got it now i just need to get a usb

Expert:  ITguy1978 replied 9 months ago.
Outstanding I am very excited for you! Keep me spun up on your progress and I'll be here to assist as necessary. Remember you need at least a 2 gig usb drive. You can find them pretty cheap these days. Keep me posted if you get stuck we will work it out together.
ITguy1978, Computer Repairer
Category: Computer
Satisfied Customers: 152
Experience: USMC 1998-2010 As a System/Network Analyst Degrees: IT/Networking, second degree in process Business/ProjectManagment
ITguy1978 and 18 other Computer Specialists are ready to help you
Customer: replied 9 months ago.

i will and thanks!

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
< Last | Next >
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Computer Support Expert

    Satisfied Customers:

    8376
    20 years of experience building, fixing and servicing PCs and operating systems.
  • http://ww2.justanswer.com/uploads/zeyank/2009-09-26_154244_P8110079.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1741
    A+ Certified Technician - 10 Years experience working with all types of computer systems.
  • http://ww2.justanswer.com/uploads/JA/jadedangel57/2011-11-8_193134_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Sr Prog Analyst / Technician

    Satisfied Customers:

    0
    Computer Programmer / Technician/ Consultant 16+ years
  • http://ww2.justanswer.com/uploads/RO/robmpreston/2013-9-23_233814_mijiFZm.64x64.jpg RPI Solutions's Avatar

    RPI Solutions

    Support Specialist

    Satisfied Customers:

    3476
    5+ Years in IT, BS in Computer Science
  • http://ww2.justanswer.com/uploads/BA/barunrath/2012-7-5_201954_Profilepic2.64x64.jpg B. Rath's Avatar

    B. Rath

    Computer Support Specialist

    Satisfied Customers:

    8671
    Certified Computer/Networking Support Specialist.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S.'s Avatar

    Frederick S.

    Computer Specialist

    Satisfied Customers:

    7240
    Computer technician and founder of a home PC repair company.