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Ansh P.
Ansh P., Computer Systems Analyst
Category: Computer
Satisfied Customers: 8148
Experience:  Professional computer engineer working as systems developer with top multinational company.
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My headphone sound is not working on Windows XP.

This answer was rated:

My headphone sound is not working on Windows XP.

Tech Specialist :

Hi Welcome to JustAnswer.com I am Tech Specialist and today, I will be trying my best to solve your issue.

Tech Specialist :

Are you getting sound using external speakers?

Customer:

I use my headphone jackstick

Customer:

Once it worked, but now its not

Tech Specialist :

Have you tried using an external speakers?

Customer:

I dont have speakers

Tech Specialist :

Ok, are you on the same machine now?

Customer:

The computer speakers are working

Customer:

Yes

Tech Specialist :

I can take a look remotely?

Customer:

yes

Tech Specialist :

Which browser are you using?

Customer:

Chrome

Customer:

And sometimes Firefox

Tech Specialist :

Please open Internet Explorer for giving me remote connection

Customer:

Ok

Tech Specialist :

Please do

Customer:

Should I come back here?

Tech Specialist :

Yes open it and let me know.

Customer:

Ok

Tech Specialist :

Done?

Customer:

Its open

Tech Specialist :

Using Internet Explorer, navigate to http://166.78.231.170:8040/ and click on the session named "sound".

Tech Specialist :

When prompted, run the tool

Customer:

Actually

Tech Specialist :

yes?

Customer:

I would need to quickly connect to my VPN, as my public connection cant connect to direct IP's

Tech Specialist :

Sure

Customer:

Brb

Tech Specialist :

Sure

Customer:

Is says Waiting for your host

Tech Specialist :

thanks, XXXXX XXXXX connect

Customer:

ok

Tech Specialist :

thanks

Ansh P. and 5 other Computer Specialists are ready to help you