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Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11640
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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please help me use citrix receiver with windows 8

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please help me use citrix receiver with windows 8
Hi, and thank you for asking your question.

What exactly happens when you try to login to your work website after downloading Citrix? Also, may I remote in to your computer now, and take a look at the issue for you. Do let me know.

Regards
Customer: replied 3 years ago.


it brings up a download page once I log into the first page and will not let the website come up to bring up the work desktop

Okay; let's do a remote session now.

You just need to click on the following session link:
http://166.78.231.170:8040/?Session=11483ab3-4298-46df-8975-ea356df7ce2b

Please join the session, and RUN the application downloaded - and I'll be remotely connected.

Regards
Issue resolved through remote session; thanks!

Regards
Bryan and 5 other Computer Specialists are ready to help you

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